Privacy Policy under GDPR regulation (for Europe and companies doing business towards European area users)
This Privacy Policy describes how Igleco collects, uses and discloses your personal information and data when you use our services through our websites and/or application.
What kind of data is collected?
Igleco collects the following set of data and information:
Personal identification information (name, physical address, email address, phone number, …)
Video Data for analytics purposes
Photo Data for analytics purposes
How is the data collected?
You provide Igleco with most of the data we collect. We collect and process personal data when:
You register online or place an order for any of our products or services.
You use our website or application when cookies are set on your device.
Igleco might also receive data and information indirectly from the following sources:
Flurry (https://www.flurry.com)
Firebase (https://www.firebase.google.com)
Count.ly (https://count.ly)
AppsFlyer (https://www.appsflyer.com)
Facebook App Event (https://developers.facebook.com/docs/app-events)
How will we use your data?
Igleco collects your data so that we can:
Process your order and manage your account
Send you emails with special offers on products and services
Perform data analysis
(With your consent) share your data with partner companies so that they may offer you their products and services
When processing your order, we may send your data to credit and banking agencies to prevent fraudulent purchases; this can include third-party payment processors
How is the data stored?
Igleco securely stores your data in France (Europe).
We will keep your information indefinitely—until the app is no longer functional. Once that period expires, we will delete your data by flushing our data servers.
Additional device-collected (anonymous) data
Device model
OS version
Device’s language
Geolocation (if provided)
Country and city (deduced from geolocation)
Photos and videos provided via chat or profile functions (for analytics)
Collection and Use of Video Information
Our app may collect and use video information for the purpose of providing video-related services, improving user experience and data analysis. Collected video information may include video metadata, URLs, viewing information, etc. All collected video information is processed and stored in accordance with applicable data-protection laws, used solely for the purposes above, and not shared or sold to third parties without explicit user consent—unless required by law.
Third-party data processors
Examples: CRM, Zapier, Airtable, Tawk.to, etc.
Marketing
Igleco would like to send you information about products and services we think you might like, as well as those of our partner companies. If you agree to receive marketing emails, you may opt out at any time.
To stop receiving marketing communications or having your data shared with partners, contact us at informacion@misioncolombia.com.
Data protection rights
Every user has the right to:
Access: request copies of your personal data
Rectification: correct or complete inaccurate or incomplete data
Erasure: request deletion of your personal data under certain conditions
Restrict processing: request that we limit processing of your data under certain conditions
Object: object to our processing of your personal data under certain conditions
Data portability: request transfer of your data to another organization or directly to you under certain conditions
We will respond to any valid request within one month. To exercise any of these rights, email us at informacion@misioncolombia.com.
Privacy policies of other websites or third-party
Our website or app may contain links to other sites; this policy applies only to Igleco’s services. If you follow a link, please read the target site’s privacy policy.
Changes to our privacy policy
Igleco keeps this policy under regular review and posts any updates here. This Privacy Policy was last updated on 27/06/2023.
Contacting us
If you have any questions, demands or wish to exercise your data-protection rights, please contact us at:
Website: https://www.igleco.com
Contacting the appropriate authority
If you have a complaint or concern about how your data is managed, you may also contact the relevant supervisory authority in your country.
PRIVACY POLICY under other regulations than GDPR
(Sección opcional para usuarios de otras regiones, idéntica en contenido y estructura, cambiando únicamente el nombre de la app y los datos de contacto a Igleco y informacion@misioncolombia.com.)
Cookie Policy and other similar tracking technologies (GDPR and non-GDPR)
When you visit Igleco we may send cookies or similar tracking technologies to your device. We use them to track preferences and usage.
A cookie is a small file stored by your browser. It’s sent back to our server each time you request a page. We use:
Strictly necessary cookies: enable core functionality (e.g. billing, authentication).
Performance cookies: collect usage data for analytics and optimization.
Functionality cookies: remember your choices (language, preferences).
You can manage or delete cookies in your browser settings. Disabling cookies may affect some services.
For more on cookies, visit: https://www.allaboutcookies.org
To opt out of targeted advertising:
For mobile:
iOS: enable “Limited Ad Tracking” in Settings.
Android: disable ad personalization in Google settings.
Nota: Si deseas actualizar el dominio o cualquier otro dato adicional, házmelo saber y lo ajusto de inmediato.